Tiffany Taylor-Hicks

Training Consultant • Content Expert • Business Strategist

workwithme.tiff

Experience

2015 - Present

Velvet Rope Experience

Providing consulting to clients/customers – includes identification of business opportunities, improvement areas & giving suggestions to improve overall performance and customer service.

2010 - 2015

Samsung Electronics America

Responsible for the overall development and delivery of workshop/classroom training. Managed multiple projects, provides status updates on performance against plan and met delivery targets. Lead cross functional teams in improvement activities that focus on, Quality Management. 

1998 - 2010

Verizon Wireless Communications

Delivered programs across our broad training curriculum including sales, product and leadership training. Connected key learning to the business priorities with desired outcomes. Responsible for facilitating a variety of learning methodologies, media, and materials. 

About Me

 A highly motivated, organized individual who will use 17+ years of management experience and skilled leadership to maintain productivity and quality of Customer Service.

Education

2018
Master of Community Development

PRAIRIE VIEW A&M

2015
Master of Management

UNIVERSITY OF PHOENIX

2010
Bachelor of Science in Business Management

UNIVERSITY OF PHOENIX

Skills

Blogger
Community Leader
Consultant
Content Creator
Corporate Trainer
Podcaster
Radio Personality
Speaker

Contact

Tiffannie Jones

281.730.9169
[email protected]

Kristal M. Johnson

281.815.0101
[email protected]

Nicole Dean Simmons

832.713.0118
[email protected]