Tiffany Taylor-Hicks

Training Consultant • Content Expert • Business Strategist

workwithme.tiff

Experience

2015 - Present

Velvet Rope Experience

Providing consulting to clients/customers – includes identification of business opportunities, improvement areas & giving suggestions to improve overall performance and customer service.

2010 - 2015

Samsung Electronics America

Responsible for the overall development and delivery of workshop/classroom training. Managed multiple projects, provides status updates on performance against plan and met delivery targets. Lead cross functional teams in improvement activities that focus on, Quality Management. 

1998 - 2010

Verizon Wireless Communications

Delivered programs across our broad training curriculum including sales, product and leadership training. Connected key learning to the business priorities with desired outcomes. Responsible for facilitating a variety of learning methodologies, media, and materials. 

About Me

 A highly motivated, organized individual who will use 17+ years of management experience and skilled leadership to maintain productivity and quality of Customer Service.

Education

December 2017
MCD, Masters Community Development

PRAIRIE VIEW A&M

December 2015
MSM, Masters Science of Management

UNIVERSITY OF PHOENIX

Skills

Training
Leadership
Coaching
Entrepreneurship
Management

Contact

Tiffannie Jones

281.730.9169
[email protected]

Kristal M. Johnson

281.815.0101
[email protected]

Nicole Dean Simmons

832.713.0118
[email protected]